"Ziglar
on Selling" is a book written by Zig Ziglar, a renowned author and
motivational speaker. The book is designed to help salespeople improve their
skills and increase their sales by focusing on the fundamentals of selling. Ziglar
draws on his own experience as a successful salesperson and trainer to provide
practical advice and inspiring stories.
One
of the strengths of the book is Ziglar's emphasis on integrity and ethical
behavior in sales. In a world where salespeople are often seen as pushy and
dishonest, Ziglar's approach is refreshing and much-needed. He provides
examples of how salespeople can maintain their integrity while still achieving
their sales goals, and emphasizes the importance of building long-term
relationships with customers based on trust and value.
Another
strength of the book is its practicality. Ziglar provides a step-by-step guide
to each stage of the selling process, with clear and actionable advice. Whether
you're a seasoned salesperson or just starting out, you'll find plenty of
useful tips and strategies in this book.
The
book is divided into three main sections.
The
first section covers the foundations of selling, including the importance of
attitude, goal-setting, and self-discipline. Ziglar emphasizes the importance
of a positive attitude in sales, stating that "Your attitude, not your
aptitude, will determine your altitude." He also stresses the need for
salespeople to set specific, measurable goals and to develop the
self-discipline necessary to achieve them.
The
second section of the book covers the mechanics of selling, including
prospecting, presenting, closing, and handling objections. Ziglar provides a
step-by-step guide to each stage of the selling process, with practical tips
and examples. He also emphasizes the importance of building relationships with
customers, stating that "If people like you, they'll listen to you, but if
they trust you, they'll do business with you."
The
final section of the book covers advanced selling techniques, such as
upselling, cross-selling, and referral selling. Ziglar provides examples of how
these techniques can be used effectively and emphasizes the importance of
adding value to the customer's experience. Throughout the book, Ziglar
emphasizes the importance of integrity and ethical behavior in sales. He states
that "You don't have to be unethical to be successful in sales" and
provides examples of how salespeople can maintain their integrity while still
achieving their sales goals.
Lessons
You Can Learnt from the Book “Ziglar On Selling’’
Lesson 1 Attitude is key:
Ziglar emphasizes the importance of
a positive attitude in sales. Salespeople must believe in themselves and their
product or service, and approach each interaction with a can-do attitude.
Lesson
2 Set goals:
Ziglar
stresses the importance of setting specific, measurable goals and developing
the self-discipline necessary to achieve them. Salespeople must have a clear
vision of what they want to achieve and be willing to put in the work to make
it happen.
Lesson
3 Build relationships
Ziglar emphasizes the importance of building
relationships with customers. Salespeople must focus on understanding the
customer's needs and providing value, rather than simply trying to make a sale.
Lesson
4 Sell with integrity
Ziglar emphasizes the importance of ethical
behavior in sales. Salespeople must be honest and transparent in their dealings
with customers, and must focus on providing real value rather than simply
trying to make a quick sale.
Lesson
5 Learn from failure
Ziglar emphasizes the importance of learning
from failure. Salespeople must be
willing to take risks and try new approaches, even if they don't always
succeed. By learning from their failures, salespeople can improve their skills
and achieve greater success in the long run.
Overall,
"Ziglar on Selling" is a highly recommended book for anyone looking
to improve their sales skills. Ziglar's engaging writing style, practical
advice, and emphasis on integrity make this book a valuable resource for anyone
in sales or business.
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